To our valued Prepaid Subscribers
After May 31, 2021 we will no longer accept used cards for the Prepaid Loyalty Program.
Also, any free load redeemed from the program will be deactivated after May 31, 2021.
Starting June 1, you can earn PACIFICPOINTS every time you load and enjoy even more rewards.
Prepaid Loyalty Program
Get a Free $10.00 Prepaid Load Card when you turn in used IT&E Prepaid Mobile Cards at any IT&E location or participating mom-and-pop stores
Frequently Asked Questions
Why do I have to turn in my used Prepaid cards by May 31, 2021?
We’re updating our Prepaid Loyalty Program to the PACIFICPOINTS loyalty program starting June 1. PACIFICPOINTS is a rewards program that gives you more ways to earn points and redeem more rewards. With PACIFICPOINTS you’ll be also be able to earn points when you gas up at Shell and make Purchases at Foody’s, in addition to every time you activate prepaid load.
You’ll also be able to redeem points for FREE fuel at Shell, free load, free items at Foody’s, and United MileagePlus miles. Although the program launches on June 1 for prepaid, you can join PACIFICPOINTS today and start earning points at Shell CNMI and Guam and Foody’s Guam.
What is PACIFICPOINTS?
PACIFICPOINTS is our new rewards program that gives you more ways to earn points and redeem more rewards. With PACIFICPOINTS you’ll be able to earn points when you fuel up at Shell CNMI and Guam, make purchases at Foody’s Guam, and activate prepaid load.
You’ll be able to redeem points for FREE fuel at Shell CNMI and Guam, free items at Foody’s Guam, free load, and United MileagePlus miles.
How do I sign up for PACIFICPOINTS?
Although the program doesn’t launch until June 1, you can start earning points right now!
- First create a PACIFICPOINTS account online. It’s free!
- Then, before or by June 1, link your prepaid number with your PACIFICPOINTS account by texting PPID {space} then your PACIFICPOINTS account number to 3282.
(ex. PPID 0000000000)
Can I still bring in my used prepaid cards to IT&E to redeem PACIFICPOINTS?
Once we launch our new Prepaid Rewards Program with PACIFICPOINTS, we will no longer be accepting used prepaid cards at our IT&E locations. The last day to redeem used prepaid cards for free load will be May 31, 2021. In addition any prepaid cards redeemed from the program that are not added to your prepaid account will be deactivated after May 31, 2021.
How much used Prepaid Mobile Cards do I need to redeem to get $10 free load?
You must turn in $200 worth of used Prepaid Mobile Cards to get $10 free load
Where can I receive my FREE $10 Prepaid Mobile Card?
At any IT&E store location or the following participating mom-and-pop-stores:
| UR Market | Kimchi Market |
| Nature Fresh Market | JS Store |
| Agat Bay Dollar Mart | Santa Rita Store |
| New Agat Oriental Supermarket |
Park’s Market |
| NCS Market | White Market |
| GMart | Wusstig Mart |
| SJ Mart | 7-Day Supermarket |
| Valencia Wholesale and Retail |
John B’s Mart |
| Latte Heights Market |
Can I receive cash or in-store credit instead of the FREE $10 Prepaid Mobile Card?
No, customers can only receive the FREE $10 IT&E Prepaid Mobile Card.
Can I use my $5 load voucher receipt from the IT&E online store to redeem the FREE $10 Prepaid Mobile Card?
No. Purchases from the IT&E online store cannot be used to redeem the FREE $10 Prepaid Mobile Card.
After receiving my FREE $10 Prepaid Mobile Card, can I turn it in again to get another FREE $10 Prepaid Mobil Card?
No, the Free $10 Prepaid Mobile Card cannot be used for additional redemptions.
Is there a limit to how many FREE $10 Prepaid Mobile Cards I can receive?
Yes, customers may only receive one (1) FREE $10 Prepaid Mobile Card per week.
Is any IT&E Prepaid Mobile Card accepted for this loyalty program?
Only IT&E Explore Your World Prepaid Mobile Cards are accepted.
What if my IT&E Prepaid Mobile Cards are not in good condition? Will I still be able to receive the FREE $10 Prepaid Mobile Card?
No, you will not be allowed to use any damaged IT&E Prepaid Mobile Cards to receive the FREE $10 Mobile Prepaid Card. Service Associates will determine if your IT&E Prepaid Mobile cards are in good condition upon turning them in.
Who can I contact if I have questions?
You can call our IT&E Customer Care Center at 671-922-4483 for any additional questions you might have.
