We have a new online billing website.

Watch our easy, step-by-step tutorial video and learn more about our new online billing website.

Online Billing: iConnect

Online Billing: iConnect

How to access and login to Online Bill?
  1. Using any browser, go to store.ite.net/onlinebilling
  2. Enter your new IT&E Account Number and your temporary password. Your temporary password is:  A < Your IT&E Account Number>a< lower case IT&E Account Number>
    For example: If your account number is IC00001 and user name  IC00001 your temporary password is AIC00001aic00001

Note: Your username must be in all lower case. For example:  AIC00001aic00001



3. Click the “Login” Button to access your Online Billing Account.

How do I get my account number?

All iConnect subscribers were assigned new Account Numbers. To obtain your new Account Number:


  • Via IT&E Email
    • All affected iConnect Subscribers will receive a Welcome Email from IT&E that contains your new Account Number and instructions to access Online Bill.


  • Via SMS
    • Text “Account” and send it to 3282.
    • You will receive an SMS reply from IT&E with your new Account Number.